Hi Huneybees,
Full ticket refunds will be made to all FMFA 2015 ticket buyers and reimbursement of refunds will begin in batches starting from today - Tuesday, 10 March 2015. The refund process is expected to take between 30 – 45 days to complete.
FMFA wishes to thank all artistes and event suppliers for their incredibly hard work and support during the last few days and thank all fans for their patience and support.
Well, it's official! As of 8th March, the organisers of Future Music Festival Asia 2015 are saddened to announce that the festival which was scheduled to be held this Friday and Saturday, March 13 & 14, at the Changi Exhibition Centre in Singapore IS CANCELLED!
Full ticket refunds will be made to all FMFA 2015 ticket buyers and reimbursement of refunds will begin in batches starting from today - Tuesday, 10 March 2015. The refund process is expected to take between 30 – 45 days to complete.
No submission from ticket purchasers will be required as the refund process is automated. Please refer to the below on refund processes:
- For all SISTIC and Galactix ticket buyers who have purchased tickets via a credit or debit card, refunds will be credited directly into your respective accounts. This includes refunds for car park passes purchased. Reimbursements of your refund are expected to take at maximum 30 – 45 days. (If the tickets were purchased using a local Singaporean credit or debit card, you can expect to receive refunds within 7 – 14 days).
- Refunds for SISTIC tickets purchased via cash or eNETS will also be refunded within a one-month period. Collection of refunds can be made at the SISTIC Headquarters (10 Eunos Road 8, #03-04, Singapore Post Centre, Singapore 408600). A subsequent official announcement will be made when refunds are ready to be collected.
- For those who have preloaded credits onto your wristband, refunds will also be credited directlyback into your credit or debit card account within 30 – 45 days.
- Ticket refunds will also be made payable to all ticket buyers who have purchased packages via an FMFA authorized travel agent. We have instructed the travel agents to refund you directly within 30 - 45 days.
You can also approach the care team to help answer your concerns directly for any further clarification or assistance at support@futuremusicfestival.asia.
FMFA wishes to thank all artistes and event suppliers for their incredibly hard work and support during the last few days and thank all fans for their patience and support.
Statement from: Livescape Singapore Pte Ltd
Let's make the world drug-free, so we can avoid future disappointments! :)
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