Register With Do No Call (DNC) Registry & Say Goodbye To Unsolicited Telemarketing Calls Or Messages

Written by Huney_Hun | | , , , , , , , , , ,
Hi Huneybees,


Don't you just hate it when people just call you up to promote their products to you and when you said stop calling me, they simply just won't heed? Enough with the insurance agents & property agents, it's time to put an end to all these unwanted soliciting calls!

Say hi to the Do Not Call (DNC) Registry. They are here to help!


What is Do Not Call (DNC) Registry?
The DNC Registry (Under the Personal Data Protection Commission Singapore) is a national database for subscribers to register their Singapore telephone numbers if they choose not to receive unsolicited telemarketing calls, messages or faxes. The 3 Registers are:
  • No Voice Calls
  • No Text Messages (e.g. SMS/MMS, inclusive of Whatsapp, Line, WeChat, etc)
  • No Fax Messages
DNC Registry Website: www.dnc.gov.sg
Personal Data Protection Commission Website: www.pdpc.gov.sg


So, yes! You can now avoid all those pesky telemarketers through the “Do Not Call” Registry ! Once your number is on the DNC list, they are not allowed to call you to solicit (unless you have given them consent).
How to register?
Starting on 2 December 2013, individuals can start registering with DNC to keep unwanted calls or messages away. Registration is Free! No expiry date unless you withdraw your registration or terminate your number. 

    1. Online @ DNC Registry websiteLog on to www.dnc.gov.sg to register or deregister on any Register.
      Note: Access to the device which you are registering the number of is required to complete the registration.
    2. SMS
      Send an SMS with the message “DNC” to the following:
      SHORTCODEACTION
       78772 Register on all 3 Registers
       78773 Register on No Voice Call Register
       78774 Register on No Text Message Register
       78771 Menu for other options (including to deregister)
      *Note: You can only register the number that you SMS from and SMS charges will apply.
    3. Phone
      TOLL FREE NUMBERACTION
       1800 248 0772 Register on all 3 Registers
       1800 248 0773 Register on No Voice Call Register
       1800 248 0774 Register on No Text Message Register
       1800 248 0771 Menu for other options (including to deregister)
      *Note: You can only register the number that you call from. This number must not be subscribed to caller-ID blocking service.
    You should expect to stop receiving unsolicited telemarketing messages through your registered telephone number 30 days after registration (if you register on or after 2 July 2014) and up to 60 days after registration (if you register before 2 July 2014).
    Your registration does not expire unless you terminate your telephone number or if you deregister your telephone number from the DNC Register(s). You may deregister at any time.


    What do organisations have to do?
    Under the DNC Provisions of the Personal Data Protection Act 2012 (PDPA), starting from 2 January 2014, organisations have to follow the below requirements:
    • Check the DNC Registry before conducting any telemarketing activities, unless clear consent has been obtained.
    • Organisations cannot send unsolicited telemarketing messages to telephone numbers registered on DNC Registrers.
    • Provide contact information in the telemarketing messages
    • Ensure that calling line identity is displayed when making telemarketing calls

    What about Non-Marketing Messages?
    Organisations do not need to check with the DNC Registry if the messages that they sent are purely for:
    • Service calls (e.g. reminder of an appointment)
    • Market Survey or Research
    • Charitable or Religious causes (e.g. donations to a charitable organisation)
    • Business-to-Business



    If you would like to know more about the Do Not Call (DNC) Registry, you can attend these upcoming talks...

    Topic: The Personal Data Protection Act and What It Means to You
    Date & Time: 15 January 2014 (Wednesday), 7pm to 8.30pm
    Venue: Central Public Library
    Language: English
    Fee: FREE!
    To register: Visit 

    Topic: Knowing Your Choices: Personal Data Protection Act & Consumer Protection (Fair Trading) Act
    Date & Time: 18 January 2014 (Saturday), 9.30am to 12pm
    Venue: 1 Marina Boulevard, NTUC Centre Level 8, Room 801
    Fee: S$5 per person (exclusive of GST)
    For enquiries, call 6461 1842.
    To register: Visit www.case.org.sg/seminars.html
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